FAQ’s

Do I need a referral?

No. In the state of Arizona, physical therapists can evaluate and treat patients without a physician's referral. For patients in Minnesota, physical therapists can see patients for up to 90 days per episode of care without a referral. If you plan to use out-of-network benefits, you should check with your insurance company to determine if a referral or prior authorization is required.

What areas do you travel to?

Our service area includes Paradise Valley, Arcadia, and areas of Phoenix and Scottsdale. Please inquire for details.

How long are the treatment sessions?

Telehealth initial visits are 60 minutes, and follow up visits are 30 minutes. For in-person sessions, the initial evaluation lasts 75 minutes. This time includes a thorough history and assessment, developing a treatment plan, and initial treatment. Follow up visits typically last between 50-60 minutes, but can be tailored to your needs.

How often will I need to be seen? 

This depends on the individual and condition. Typically, clients are seen 1-2x per week initially, and frequency is tapered as appropriate. Our goal is to get clients better as quickly as possible and empower them to continue their recovery program independently. As we are not bound by insurance rules, we are able to tailor a program to the individual's schedule and goals.

Do you take insurance?

She PT PLLC is considered out-of-network with all commercial insurance plans. Because of the nature of our practice (individualized treatment and goal setting, spending one hour with clients, and option to travel) we are not contracted with insurance plans. After each visit, we can provide you with documentation that you may submit to your insurance for possible reimbursement through out-of-network benefits. Please check with your individual insurance provider for coverage details.

How do I know if I have out of network benefits?

Call your insurance company and ask if you have out-of-network physical therapy benefits. If you do, here are the questions to ask:

  • Do I have an out-of-network deductible?
  • Have I met my out-of-network deductible? If not, how much is remaining?
  • Is there paperwork that must be completed when submitting the out of the network claims? If so, is the paperwork provided by the carrier?
  • Do I need a referral or prior authorization for reimbursement?

Still have questions?

Schedule a complimentary 20-minute consultation to ask your questions and learn if physical therapy is the right fit for you!

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