FAQ’s

Do I need a referral?

No. In the state of Arizona, physical therapists can evaluate and treat patients without a physician's referral. For patients in Minnesota, I offer virtual telehealth sessions and am able to see patients for up to 90 days per episode of care without a referral. If you plan to use out-of-network benefits, you should check with your insurance company to determine if a referral or prior authorization is required.

What areas do you travel to?

Our service area includes Phoenix and surrounding metro area. Please inquire for details on your location.

How long are the treatment sessions?

Please allow 75-90 minutes for your first visit. This will allow us to have a thorough conversation about your history, health, and goals for therapy, as well as a full evaluation and beginning treatment. Follow up visits are typically 55 minutes, but can be tailored to your needs. For telehealth, the sessions are shorter, and for initial visits are 60 minutes, and follow up visits are 30 minutes.

I've never had pelvic physical therapy before. What should I expect?

The evaluation includes a full body assessment, such as posture, alignment, various movement assessments, and strength. We also assess the external pelvic girdle structures and muscles around the spine. In most cases, a pelvic floor internal exam is performed, as these muscles are located inside the pelvis and this assessment gives us a wider range of information. If you have questions about any portion of this, Jill is happy to talk with you prior to your visit to give more information.

How often will I need to be seen? 

This depends on your condition and your needs. We work with most patients 1x/week initially. When it is appropriate for you, we begin to taper the frequency. We are not bound by insurance limitations and restrictions, so we build a plan of care that works for you.

Do you take insurance?

She PT PLLC is considered out-of-network with all commercial insurance plans. Because we believe in providing the highest quality of care and spending full sessions one-on-one with our patients, we do not contract with insurance plans. At your request, we are able to provide you with documentation that you may submit to your insurance for possible reimbursement through out-of-network benefits. Please check with your individual insurance provider for coverage details.

Pricing is $150 for the initial evaluation (75-90 minutes) and $120 for follow up visits (60 minutes). We charge a $15 travel fee for home visits. Telehealth sessions are $120 for initial visit (60 minutes) and $60 for follow up visits (30-45 minutes).

How do I know if I have out of network benefits?

Call your insurance company and ask if you have out-of-network physical therapy benefits. If you do, here are the questions to ask:

  • Do I have an out-of-network deductible?
  • Have I met my out-of-network deductible? If not, how much is remaining?
  • Is there paperwork that must be completed when submitting the out of the network claims? If so, is the paperwork provided by the carrier?
  • Do I need a referral or prior authorization for reimbursement?
  • Do you cover telehealth physical therapy services?

Still have questions?

Schedule a complimentary 20-minute consultation to ask your questions and learn if physical therapy is the right fit for you!

REQUEST A COMPLIMENTARY CONSULT